Apprentice Specialist

Apprentice Specialist

Connect44 est une entreprise qui valorise véritablement ses employés et favorise une culture de collaboration et d'innovation.

Offres d'emploi

We're looking for an Apprentice Specialist to join us!

Lieu de travail: United Kingdom, Bracknell, Berkshire

Postes disponibles: 1 position

Type d’emploi: Permanent

Numéro de référence de l’emploi: AP122025

Main activities and tasks:

  • Manage the process of assessing new applicant’s accreditation or re-accreditation, enabling them to access telecommunications sites
  • Manage the data and records of new and existing telecommunications engineers and users
  • Issue access cards and provide access to vetting services for certain staff required to access higher security locations
  • Issue temporary loan of keys for certain staff required to access higher security locations/sites
  • Management of data within the Access & Accreditation Portal
  • Receive and process calls and tickets associated to individual/Companies’ accreditation, access cards or site keys
  • Provide guidance and support to staff on accreditation issues
  • Support the development and maintenance of the accreditation knowledgebase
  • Manage the one-off permit process for unaccredited requesters
  • Adhere to the internal rules and regulations, policies, procedures, and current workflow within the organization/business unit/team.
  • Perform other tasks within the scope of the role, as requested by the immediate supervisor, within the limits of own professional competence (e.g., reports, analyses, specific projects, etc.)

Role Specification:

  • Assure the necessary support for accessing of telecommunications sites across the UK by ensuring the accreditation of individuals and companies


Required Education & Trainings:

  • High school

Required Experience:

  • Previous Service Desk experience is beneficial
  • Broad understanding of the Telecommunications industry
  • Telecommunications Infrastructures providers, specifically Cellnex, and their processes and procedures including, but not limited to, Accreditation, Site Access and Network Operations is beneficial

Specific skills & technical knowledge:

  • Proficient in Word and excel
  • Excellent telephone manner